We hopped in the Chevy HHR to a greeting from the driver, a man in his 60s or 70s.
“Would you like some music?” he asked as he pulled away from our place.
“Sure, we like everything,” I offered.
He pulled over to the side, turned on some music, then headed down the road again.
Pulling over to use his phone, very responsible, I thought to myself.
Next he hit the button to start GPSing the route, which turned off the music. Oh well.
He was a heavy talker, which I’m not bothered by. I’ve been a driver, I know how it goes.
As he chatted away, he casually missed our highway exit toward the airport.
“Oops, that was our exit,” I said, too late.
Just a 5-minute detour heading north on the highway before finding an exit so we could head back south toward the airport. No big deal.
The next exit was a little tricky, so I guided him through it.
As we cruised toward the last exit, I had to cut him off mid-sentence to direct him two lanes to the right.
We zipped across the highway and over the exit lines, but we made it. Yikes.
We finally made it to our stop at the airport, and he hopped out to help us with our bags.
Then I noticed something a little strange as he handed me a bag.
Right there in the middle of San Francisco International Airport.
I was raised in a small, country town in Florida, so I know: sometimes you do find yourself driving barefoot, hitting the McDonald’s drive-through or something.
But not while driving for Uber!
We exchanged enthusiastic farewells, he drove off, and we were left to wonder:
Was that a dream? Was he drunk? Was he sleepwalking?
I didn’t smell any trace of alcohol in the car, so I didn’t feel the need to report him.
I didn’t have any incriminating evidence, other than the fact that he was a terrible navigator, extremely friendly, maybe a little quirky and… definitely barefoot.
So how should you rate your terrible driver?
How you rate a driver can have a huge impact on their overall rating.
Anything less than a 5-star rating is basically a stamp of disapproval, considering Uber and Lyft can start deactivating drivers with a rating below 4.6.
This means a 92% would be the worst you could theoretically rate your driver while still voting that he/she be able to continue driving.
But your only options are 5 stars, meaning 100%, or 4 stars, meaning 80%, or below.
If this was his livelihood, I didn’t want to be a sabotage to it.
But if he is dangerous driver, don’t I have a moral responsibility to rate him accordingly and/or report him, possibly saving future riders from danger?
Since he was more of a terrible navigator than a strictly dangerous driver in our case, I decided not to leave our barefoot friend a rating.
Was I in the wrong? What do you do when you have a less than perfect driver?