Here’s everything you’d want to know about booking a Frontier flight over the phone

So this is a niche topic, so what?

Frontier gave me a $100 voucher recently because they canceled my flight three months out.

The voucher kept failing to apply when I tried to use it today, so I saw no choice but to call them up and try booking the flight by phone.

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I’ve used Frontier vouchers before, but it didn’t work this time.

Frontier’s call center is open 24/7: Continue reading

Photos: Brits & Aussies rule, hip-hop legends eschew Outside Lands Fest ’17

In only its 10th year, San Francisco’s Outside Lands festival has quickly built itself a prominence rivaling the Coachellas, Lollapaloozas, Bonnaroos and Glastonburys.

It wasn’t all sunny vibes this year though, as legendary American hip-hop group A Tribe Called Quest canceled their Saturday main stage set, a move that was announced to fans about 10 minutes before the scheduled set.

Brits and Aussies ruled the festival instead, with headliners Alt-J and Gorillaz on Friday, Aussie artist Empire of the Sun on Saturday, and The Who and Above & Beyond on Sunday.

Here are some photos.

Friday

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Retention offer for Citi Prestige? Yes.

I finally called up Citi today to cancel my beloved Citi Prestige credit card.

The $450 annual fee hit my account last week, and Citi recently cut one of my favorite card benefits (Admiral Club access when flying American), so it was time to say bye.

I told the automated system I wanted to close my card.

“If you would like to close, please say ‘close,'” it said.

“Close,” I replied.

“I’m sorry, I didn’t get that.”

“CLOSE.” Continue reading

United took 15 minutes to match my Alaska elite status

In prep for my upcoming longest flight ever — a 14-hour skip from SF to Hong Kong — I figured I should give myself every possible chance of somehow scoring an upgrade out of economy class.

I learned that United Airlines will match your elite status from another airline, and I was surprised to learn how easy it is to extend that elite status from the initial 3-month trial period up to more than a year.

First step was to read up on the requirements here.

Then I just had to go to this submission page, sign in to my United account, and submit a PDF of my Alaska Airlines elite status membership card.

Some airlines require proof of miles flown, etc. in order to match you, but not United — just proof of your membership.

I submitted my request for review.

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Expecting to wait at least several days, I was surprised to get this 15 minutes later: Continue reading