New rideshare app Sitbaq gets rolling in Bay Area as Uber HQ scrambles

If the list of Uber execs leaving the company shown in today’s NY Times Bits update is any indicator, things are tumultuous at Uber HQ right now:

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A NY Times list of departing Uber execs.

The #DeleteUber movement is in full swing, so the market seems ripe for another alternative to Uber.

Now we have one, and it’s called Sitbaq.

Screen Shot 2017-03-21 at 1.11.26 PM Continue reading

Did I break the law in Switzerland, or am I getting scammed by Hertz?

Six months after renting a car from the Hertz location at Zurich International Airport, I received a mysterious $49 bill on my credit card.

The bill is apparently for the cost of Hertz providing my name and address to authorities for a traffic violation:

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That email with my name & address must’ve taken quite some time to write if it costs $49, but I’m not really surprised by that.

Here is where it gets weird. Continue reading

My name’s Patrick, but American Airlines is the saint today

I broadcasted my foolish miles mistake to the world a few days ago, and I learned my lesson: don’t cancel award flights and expect to get your miles back.

If you’re surprising a friend with an award flight, find a way to confirm what state they’ll be living in when the flight will happen.

After emailing AAdvantage Customer Service asking if they could make an exception to their $150 fee for redepositing miles from canceled award flights, they emailed me back: Continue reading

Not seeing your Fairmont certificates? It takes a little jolt

As mentioned a couple of weeks ago, I joined the hoard of people signing up for Chase’s Fairmont credit card this year before Chase closed the application.

The card comes with several different “certificates” that are supposed to expire and renew on March 1 every year.

Apparently they don’t renew automatically for everybody.

Mine didn’t show up on my account until today, when I called up Fairmont. Continue reading

Check out the mistake that cost me 20k AA miles

Apparently it’s common knowledge to many people, but I had no idea:

Canceling an award flight, even within 24 hours, is expensive.

I used 20k miles recently to surprise a friend with a flight to join us in Hawaii.

When we called her to tell her, she was psyched but told us she’d be moving from South Carolina to Florida before the trip would happen.

No big deal, I thought, I’ll just cancel that return flight and re-book it returning to Tampa instead.

American Airlines will refund your ticket as long as you cancel within 24 hours, right?

Wrong. Continue reading