I finally called up Citi today to cancel my beloved Citi Prestige credit card.
The $450 annual fee hit my account last week, and Citi recently cut one of my favorite card benefits (Admiral Club access when flying American), so it was time to say bye.
I told the automated system I wanted to close my card.
“If you would like to close, please say ‘close,'” it said.
“Close,” I replied.
“I’m sorry, I didn’t get that.”
“CLOSE.” Continue reading