The low-cost carpool rides offered by Uber and Lyft (where riders share their ride with other riders going in the same direction) have always been a horrible deal for drivers.
As a driver doing Line/Pool rides, I always felt I was doing the work of two rides, but earning the pay of one ride.
But Lyft has now announced a game-changer:
For this to work, Lyft will either need to eat the cost themselves, or raise the price of Line rides for riders (which would make choosing Line pointless for riders).
I recently posted a few things Uber could do to make drivers stop quitting, and this change was one of those things.
In my mind, this change is striking back at Uber’s recent driver-friendly change, the addition of in-app tipping.
Will Uber have to make the same change?