I mean, it makes sense.
If you don’t want to pay more than the minimum required for your Uber ride, you probably don’t want a visible option to tip, in the app, souring your good conscience.
“Quit driving for Uber if you’re not happy with the pay,” is what the large opposition to the tip option says.
But it’s painfully obvious that Uber, and the author of this post in The Economist, have never given an Uber ride, or even been in the Uber driver’s seat in life.
Life isn’t roses and red carpet for most people.
There are several benefits to adding an in-app tip option:
- If you liked your driver and think they deserve more than the 75% they earn on the fare you paid, you can tip them.
- If you tip, you can pay with your credit card, which is great for points enthusiasts and business travelers.
- Like the system Lyft has, the tipping can be completely anonymous. If you don’t want to tip, don’t tip. Your driver will never know.
- Uber could save itself a lot of trouble. The pending NYC rule requiring a tip option may be just the start.
- Your conscience may be inconvenienced.
- The Economist says “Americans are caught in a nasty cycle of low pay justifying tips and tips justifying low pay.” I agree that Uber should take a smaller percentage of fares from drivers, but the option to tip will in no way prevent drivers from earning better pay.
I’ve written about this issue before, and truly don’t understand why it’s such a big deal to opposers.
Please feel free to chime in with your thoughts, for or against.
Here is a poll that includes geographical reporting if you’d like to participate.
And here is a friendly reminder of what can happen if you park your car in San Francisco: